What to expect on your first visit

The length of your visit may vary, but expect to spend at least two hours at the clinic for your first visit.

For your convenience, there is a coffee shop, a boutique and a resource center at the clinic.

Check in

When you enter the building, go directly to the Check-In area. Once greeted, your arrival will be entered into our computer and you will be given a pager similar to those you find in a restaurant. The pager works throughout the building.

You will be asked to take a seat in the waiting area. Within 10 minutes you can expect your pager to vibrate and flash with red lights. There will be a message on the screen that will ask you to go to Registration.


Someone from the registration area will greet you at the doorway. After you have finished in Registration, you will be asked to have a seat once again in the waiting area. This time your pager will light up with a new message asking you to go either to the Lab Draw or the Pavilion where you will see your provider.

Lab Draw

After you have finished with the lab draw, your pager will light up with a new message asking you to go to the Pavilion where you will see your provider.


Once you arrive at the Pavilion, you will be greeted by a Medical Assistant who will measure your height, weight, temperature and blood pressure before escorting you to the room where you will meet with your provider. From this point on, please follow the directions given to you by your provider.

Meeting with your physician

At your first appointment, you'll meet with your physician and review your records. Together you'll develop a plan for your care.

The doctor may recommend:

  • Continued monitoring
  • Referral to other specialists
  • Additional testing
  • Beginning treatment

Treatment may include:

  • Surgery
  • Radiation therapy 
  • Chemotherapy

What To Bring

We encourage you to bring a friend or family member with you on the first visit.

Feel free to bring paper and pens to write down your questions or notes before and during your visit.

You may also bring a recorder to your appointment, if you'd like to be able to review what your doctor told you.

Who You'll Meet

Your care team

You may meet several of these people at your first visit. Others you may meet over the course of your treatment.

  • Attending Physician
  • Fellow
  • Nurse Practitioner
  • Clinical Nurse Coordinator
  • Medical Assistant
  • Social Worker
  • Psychiatrist
  • Psychologist
  • Nutritionist
  • Genetic Counselor