Behavioral Interventions

To better meet the needs of our researchers, BMISR has expanded to provide behavioral intervention services.  The BMISR scope of intervention-focused services includes:

  • Study-specific intervention development (design, behavioral theory and model selection)
  • Health and wellness coach training including motivational interviewing workshops, practice calls, and call reviews
  • Access to trained health coaches at different levels of expertise including undergraduate, masters level and professional coaches 
  • Quality assurance of health coaching with Motivational Interviewing Treatment Integrity (MITI) Scoring

The BMISR has a strategic partnership with the University of Arizona-based Arizona Research Laboratories (ARL), a collective of engineers and software developers committed to improving health through advancements in technology-based health and behavior delivery systems.  BMISR partners with ARL to create and customize the following technologies to enhance behavioral intervention:

  • Web-based call center to support intervention delivery that allows interventions to be delivered in a cost-efficient manner using Twillio® 
  • Short-messaging services (SMS), instant messaging, email and blogging.
  • Media-messaging services (MMS) (video, photos, other social media)
  • Mobile health application development to capture data and provide real-time feedback

Click to view table

Key Personnel Intervention Services Technology Example Projects
Nirav Merchant, Arizona Research Laboratories (ARL) Director Participant Material Development Short-messaging services (SMS) with ability to provide real-time response Lifestyle Intervention for oVarian cancer Enhanced Survival (LIVES) national cooperative trial: The original software programming and related intervention that ignited this partnership was the need for researchers to capture the technology dose and/or exposure necessary for behavior change. The customized software platform allows for this important real-time data capture and reporting. 
Tracy Crane, BMISR Advisory Board Member Motivational Interviewing Training Call center platform

The  Texting for Teens (T4T) study: This NLM-funded study uses the ARL texting platforms to test SMS (texting) as an intervention to enhance sun protective behaviors in adolescents. The software allows transmission of messages during "real time."

Angela Yung, BMISR Operations Manager Health and Wellness Coaching Ability to quantify technology use to promote behavior change Arizona Smokers Helpline (ASHline): The ARL is developing a software platform to support the ASHline call center which has 15,000 callers eaach year.  The platform will interface with WebQuit which will allow clients to track their progress toward their goals and connect them to a coach.  

For more information about services and pricing, please contact:

Angela Yung, Operations Manager
Behavioral Measurement Shared Resource
Abrams Public Health Center
3950 South Country Club Road, Suite 330
Tucson, Arizona 85714
(520) 626-8316 phone
(520) 626-3355 fax